Austin, Texas | Cancer Information Specialist | since 04.30.2007
Supervisors Information:
Joy Nix, Team Supervisor (July 2007-March 2007)
Hillary Grice, Team Supervisor (March 2007-present)
Jessica Rowland, Midwest Team Supervisor
Description
I am a Cancer Information Specialist for the American Cancer Society National Cancer Information Center. We are open 24 hours a day, 7 days a week. We respond to inbound calls from constituents of all backgrounds by providing education, resources, and assistance. We help communicate cancer and organizational information, accept donations, and connect callers with appropriate resources. We listen actively to constituent concerns and resolve caller needs immediately using online databases.
Critical Reflection
I have worked on many projects including a project to create the new crest for ACS National Cancer Information Center. I have worked as a mentor training new Cancer Information Specialist. I work as an ambassador to introduce possible new employees to the position. I have also had the opportunity to attended the ACS National All-Staff Briefing in Atlanta, GA in Dec 2007 for my contribute of the Crest Logo.
